OUR POLICY INFO

What You Need to Know

We endeavour to provide the perfect little balm, and an easy shopping experience. Our products have been made with care and to the standard regulated by the UK cosmetic regulatory body OPSS. Please see our policies below and the Privacy Policy, Terms and Conditions pages.

Subscription: We do not automatically contact you. However we would appreciate it if you would subscribe, which will enable us to send you emails to update you of new products, stock availability, promotions and our support of charities. We take our communication seriously and will not send unnecessary emails or share your details for any other reason than stated here. Please see Privacy Policy and the Contact  page to send (stop subscription) to stop us sending you emails. 

Delivery: We aim to deliver to your door within 1-5 working days with a Royal Mail Standard Delivery. We deliver only to the UK. 

Returns: If you are not happy with one of our balms please contact us directly for support, please see Returns Policy on the Terms and Conditions page.